Contact information

Contact information

Last updated: 24 August 2026

AI OFM PLAYBOOK (aiofmplaybook.online) is operated from Poland. Sole operator, not a registered company. Email is the only contact channel and it reaches the operator directly: contact@aiofmplaybook.online — support, delivery problems, refunds, complaints, data requests and legal notices all go to that address.

There is no phone line and no live chat — one person answers that mailbox.

Response time: most messages are answered within one business day, and all within three. If you have not heard back in three business days, resend — it means the message did not arrive.

What helps: the order number, the email address used at checkout, and what actually happened.